At TC Lottery, we are committed to protecting your personal data and keeping your trust. This Privacy Policy explains how we collect, use and protect your information when you visit or use our website, including when you register or log in.
By using our platform, you agree to the practices described in this policy. If you do not agree, please do not use our services.
1. Information We Collect
When you use our services, we collect the following types of information to run the platform and meet our legal obligations:
- Personal identification information: your name, mobile number, email address, date of birth and government-issued ID (if required for verification).
- Account details: information created when you register, such as your user ID, wallet ID and game preferences.
- Login and usage data: when you log in, we collect your IP address, browser type, device information, operating system and login times.
- Financial information: payment details, wallet information and transaction history for deposits and withdrawals.
- Cookies and tracking data: we use cookies to make the site work, understand how it is used and personalise your experience.
2. How We Use Your Information
We use your information to:
- Give you access to our games and related services
- Process your registration and keep your login working smoothly
- Verify your identity and prevent unauthorised access or fraud
- Process payments, withdrawals and account activity securely
- Improve website performance, customer service and our services
- Send important updates, promotions and game notifications
- Meet legal and regulatory requirements
3. Login and Registration
When you register, your data is stored securely in encrypted form. This protects your identity and helps prevent misuse of your account.
When you log in, we use secure connections (HTTPS and SSL encryption) to stop third parties from intercepting your details. To keep your account safe, never share your password or verification code with anyone.
4. Data Security and Storage
We use industry-standard security measures to protect your data, including:
- SSL encryption for all data transfers
- Encrypted storage for sensitive information
- Regular security checks
- Strict access controls for internal systems
No method of transmission or electronic storage is 100% secure, so we cannot guarantee absolute security, but we take every reasonable step to protect your information.
5. Sharing and Disclosure of Information
We do not sell or rent your personal information. We may share information with:
- Payment providers: to complete transactions
- Legal authorities: in response to court orders or to comply with the law
- Service providers and IT vendors: who support our platform under strict confidentiality agreements
We check that our partners meet privacy and data protection standards.
6. Your Rights and Choices
As a TC Lottery user, you have the right to:
- Access: ask for a copy of the personal data we hold about you.
- Correction: update inaccurate or outdated information in your account.
- Deletion: ask us to delete your data, subject to legal and operational requirements.
- Withdraw consent: opt out of marketing messages at any time.
To use any of these rights, contact our customer service team from the app.
7. Cookies and Tracking
We use cookies and similar technologies to improve your experience. Cookies remember your preferences, speed up future logins and help us understand how the site is used.
You can manage cookies in your browser settings. Turning cookies off may limit some features of the website.
8. Data Retention
We keep your personal information only as long as we need it for legitimate business and legal purposes. When it is no longer needed, we securely delete or anonymise it.
9. International Data Transfer
If you use our services from outside our operating region, your data may be transferred to and processed in places with different data protection laws. By using our platform, you consent to this transfer under this Privacy Policy.
10. Policy Updates
We may update this Privacy Policy at any time. Changes will be posted on this page, and if you keep using the platform after a change, you accept the updated policy.
Please check this page from time to time to stay informed about how we handle your personal data.